01
Scope check
Service type, volume, timing and responsibilities are reviewed before work starts.
Tell us what your operation needs.
Share your service, expected volume and timing. RHEINA will review the request and reply with the next practical questions.
Before inventory, routes or orders move.
RHEINA confirms the operational basics first so the next step is clear.
02
Required files
Labels, shipment plans, packing lists or route data are requested only when relevant.
03
Clear response
You receive practical questions or a quote path instead of a generic reply.
04
Confirmed start
Operational work begins only after the scope and handover requirements are confirmed.